Terms and Conditions
Terms and Conditions
Welcome to FlexOut Fashion! By shopping with us, you agree to the following terms and conditions. Please read them carefully to understand our policies.
1. Return and Exchange Policy
Eligibility for Returns:
Items can be returned or exchanged within 7 days of delivery, provided they meet the following conditions:
- The product is unused, unwashed, and in its original condition with tags intact.
- The original packaging is included.
- A valid proof of purchase (order confirmation or receipt) is presented.
Non-Returnable Items:
- Customized or personalized items.
- Items on clearance or sale.
- Damaged items due to misuse or negligence.
How to Request a Return:
- Contact our customer support team at [insert email/contact number].
- Provide your order ID, reason for return, and supporting photos (if applicable).
Refunds:
Refunds will be processed within 7-10 business days of return approval and inspection. The amount will be credited to your original payment method.
2. Cash on Delivery (COD)
- We offer Cash on Delivery (COD) for select locations across India.
- COD orders are subject to an additional service fee of ₹50.
- To ensure smooth transactions, our delivery partner may contact you for order confirmation before shipping.
3. Teen Fashion
FlexOut Fashion is proud to introduce TeenFlex, our exclusive teen fashion line, designed to bring stylish, comfortable, and trendy outfits for young fashion enthusiasts.
- Featuring vibrant designs and versatile outfits tailored for teenagers aged 13–19.
- Perfect for casual wear, school events, and special occasions.
- Affordable pricing with no compromise on quality.
4. Product Sourcing
Our products are sourced from reliable suppliers who meet our high standards for quality and design.
- We collaborate with trusted platforms such as Flipkart and Meesho to curate the latest trends in men’s and teen fashion.
- Each product undergoes a strict quality-check process before it reaches your hands.
5. Order Processing and Shipping
- Orders are typically processed within 2-3 business days.
- Delivery timelines vary depending on your location and will be shared at checkout.
- Tracking information will be provided once your order has shipped.
6. Customer Support
If you have questions or need assistance, our friendly customer support team is here to help. Reach us at:
- Email: [Insert your email here]
- Phone: [Insert your contact number here]
7. Legal Disclaimer
- FlexOut Fashion reserves the right to update these terms and conditions at any time. Updates will be reflected on this page.
- By using our services, you agree to comply with all applicable laws and regulations.